Ordering & Payment

On this page we explain how you can place an order with us. Furthermore, we briefly tell you what you can expect from us.

Handy to know:
- All prices on our website include 21% VAT.
- On all products you buy from us, the legal warranty applies. This means the following: A product should do what you as a customer can reasonably expect. A product should not have any defects that are not to be expected during its expected lifetime of normal use.
- You always have 14 days right of return, the product must be unused; you may try the product, but not use it.
- Standard shipping costs are € 4,95 (NL) or € 6,95 (BE, DE). If you order for at least € 49,- (NL) or € 69,- (BE, DE) your order will be shipped for free with our standard shipping option. If you choose another shipping option, higher costs or a surcharge may apply.

1. Choose one or more products you want to order
On the product page of the product you want to buy, press the “+ add to cart” button to add the product to your shopping cart. Clicking the “+ add to cart” button more often will add more pieces, you can also specify a quantity before clicking “+ add to cart” to add more of the product at once. Repeat for all the products you want to buy.

2. Check your shopping cart
When you have put all the products you want to buy in the shopping cart, click on “Shopping cart” at the top right of the page, then choose “Checkout ->” if you want to proceed directly to placing your order (step 3), or “Edit shopping cart” to view and/or edit the total overview of your shopping cart first. I the shopping cart overview you can adjust quantities or remove products from your cart if desired.

3. Enter and verify your information
Clicking “Checkout ->” will take you to our order page.

- Enter your email address and click “Continue”.
- Enter your address information (the address where you wish to receive your order) and click “Continue”.
- Click on the desired delivery option (even if there is only one delivery option), and click “Continue.”
- If you wish to specify a different billing address, you can click “Edit” behind “Billing Address” and change it.
- Click on the payment method you wish to use, behind each payment method you will see if it is free or what amount is charged extra for that method.
- If desired, you can subscribe to our newsletter by clicking the checkbox for “Subscribe to our newsletter”.

4. Check and submit your order
Check that all your details are filled in correctly. Read our Terms and Conditions. By clicking on “Place order and pay”, you confirm that you have read and agree to the Terms and Conditions, you will be redirected to the payment page of the previously chosen payment option.

5. Checkout
Follow the instructions on the payment page of your chosen payment method. Once the payment is complete (or your details are verified in the case of post-payment), your order is complete.